Corporate Overview

EmPower Research, a Genpact company (NYSE:G) provides integrated media and business research services to global clients. We help our clients understand their stakeholder perception and needs, empowering them to service better. We use proprietary methodologies to listen and learn about conversations in the client ecosystem, deriving real insights for active stakeholder engagement. Unlike other listening solution providers, EmPower Research combines its technological prowess with human intelligence. This way, we deliver insights that are superior and customized to meet client needs.

We work closely with professionals in the areas of brand management, public relations, advertising and media in Fortune 2000 companies across the U.S. and parts of Europe. We deliver a range of media and research solutions including data management, media monitoring and measurement, and social media-led research.

Since inception in 2004, EmPower Research has executed large, multi-year projects leveraging its global team of researchers and industry specialists. In 2010, EmPower Research was ranked #762 in the Inc. Magazine’s 5000 fastest growing small companies in America. We were also named by NASSCOM as one of the 50 emerging companies in India in 2009.

In September 2011, Genpact, a global leader in business process and technology management signed a definitive agreement to acquire EmPower Research. The acquisition was aimed to further strengthen Genpacts' Smart Decision Services business.

EmPower Research has field offices in Cincinnati, New Jersey, San Francisco, London, and an ISO 9001:2008 certified global research center in Bangalore, India.

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Genpact is a global leader in business process and technology management, offering a broad portfolio of enterprise and industry-specific services. The company manages over 4,500 processes for more than 600 clients worldwide. Putting process in the forefront, Genpact couples its deep process knowledge and insights with focused IT capabilities, targeted analytics and pragmatic reengineering to deliver comprehensive solutions for clients. Lean and Six Sigma are an integral part of Genpact's culture and Genpact views the management of business processes as a science.

Genpact has developed Smart Enterprise Processes (SEPSM), a groundbreaking, rigorously scientific methodology for managing business processes, which focuses on optimizing process effectiveness in addition to efficiency to deliver superior business outcomes. Services are seamlessly delivered from a global network of centers to meet a client's business objectives, cultural and language needs and cost reduction goals. Learn more at www.genpact.com