With the hustle and bustle of the holiday season, Panasonic is extending its Plasma Concierge service to make the process easier for consumers and provide a one-stop resource to gather research and receive real-time facts. The Panasonic Concierge service can help you choose the right HDTV. Panasonic Plasma Concierge experts will answer callers’ questions and create for them a customized, flat screen profile, taking into account key factors (lifestyle, viewing habits, room design/dimensions) to help them find the type of flat panel television that best suits their needs.

“The Panasonic Plasma Concierge program is an industry first and has provided tremendous value to our current customers,” said Panasonic VP Andrew Nelkin. “We are happy to offer the general public access to our experts during their holiday decision-making process so that they can make educated decisions and have a chance to experience the power of Panasonic Plasma and our commitment to their satisfaction firsthand.”

The Panasonic Plasma Concierge program was launched in June and was recently acknowledged in a study by EmPower Research as the only brand to provide this type of comprehensive customer service program for its large-screen flat panel TV owners. The program provides all Panasonic plasma owners with a range of valuable privileges, including live access to highly trained and specialized plasma TV consultants who can resolve issues and provide expert advice on set-up, operation, troubleshooting, integration of the Plasma TV with other home entertainment components, and other support-related issues.

“As a maker of both plasma and LCD flat panels, we know that many consumers are confused and often bombarded with information on the pluses and minuses of each product offering, some of which may be outdated or inaccurate,” said Nelkin. “By opening access to our Plasma Concierge Service, our goal is to empower and inform consumers. Whether from home, work or a retail store, consumers can contact our experts to ask questions and gather facts, to ultimately select the HDTV that best suits their needs.”

Open access to the Panasonic Plasma Concierge service ends December 31, 2006. Consumers can access the service by calling 1-888-777-7134 Monday through Friday 9 a.m. to 9 p.m. ET, and Saturday and Sunday 10 a.m. to 7 p.m. ET.